Privacy Policy

Certified Appliance Technician values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard the information you provide to us through our website http://appliancectechnician.ca
, by phone, or in person when using our appliance repair services across Toronto and surrounding areas.

1. Company Information

Business Name: Certified Appliance Technician
Address: 279A Roncesvalles Ave, Toronto, ON M6R 2M3
Phone: 647-691-4006
Email: [email protected]

Website: http://appliancectechnician.ca

2. Information We Collect

We collect only the information necessary to deliver our services effectively and provide you with a great experience. This may include:

A. Personal Information

When you contact us, request a quote, or schedule a service, we may collect:

Full name

Email address

Phone number

Physical address or service location

Appliance type and issue details

B. Non-Personal Information

When you visit our website, we may automatically collect non-identifiable information such as:

Browser type and version

Device information

IP address

Pages visited and time spent on the site

Referral sources (how you found our website)

This data helps us improve our website’s performance and user experience.

3. How We Use Your Information

Certified Appliance Technician uses collected information for the following purposes:

To schedule and manage appliance repair appointments

To provide quotes, invoices, and service confirmations

To communicate updates, reminders, and follow-ups regarding your service

To improve our services and website functionality

To comply with legal or regulatory obligations

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Protect Your Information

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
These measures include secure networks, password protection, and restricted employee access.

While we strive to use commercially acceptable means to protect your data, no electronic transmission or storage method is 100% secure. Therefore, we cannot guarantee absolute security.

5. Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience.
Cookies are small files stored on your device that help us:

Analyze website traffic

Remember user preferences

Improve loading speed and performance

You can choose to disable cookies in your browser settings; however, doing so may affect how our website functions.

6. Third-Party Services

We may use trusted third-party services (such as analytics or payment processors) to support our operations. These providers have access only to the data necessary to perform their functions and are obligated not to disclose or use it for any other purpose.
Examples include:

Google Analytics (for website traffic insights)

Email service providers (for communication and scheduling)

We are not responsible for the privacy practices of external websites linked from our site. We encourage you to review their privacy policies before providing personal information.

7. Data Retention

We retain personal information only for as long as necessary to:

Provide our services

Maintain business records for legal or accounting purposes

Comply with applicable laws

When information is no longer needed, we securely delete or anonymize it.

8. Your Rights

Under Canadian privacy laws (PIPEDA), you have the right to:

Access and request a copy of the personal information we hold about you

Request correction of inaccurate or incomplete information

Withdraw consent for data collection and communication (where applicable)

Request deletion of your data, subject to legal retention requirements

To exercise these rights, please contact us at [email protected]
.

9. Children’s Privacy

Our website and services are not directed toward children under 16 years of age.
We do not knowingly collect personal information from minors.
If you believe your child has provided us with personal data, please contact us so we can delete it promptly.

10. Changes to This Privacy Policy

Certified Appliance Technician reserves the right to modify or update this Privacy Policy at any time.
All changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

Certified Appliance Technician
📍 279A Roncesvalles Ave, Toronto, ON M6R 2M3
📧 [email protected]

📞 647-691-4006
🌐 http://appliancectechnician.